Support
Sentenceglow is made by one independent developer. Email oldfamily@gmail.com and you'll get a reply from the developer directly.
Common questions
- Does the app need an account or internet?
- No. There is no sign-in and the app makes no network requests. All questions ship inside the app.
- How do I get into parent mode?
- Tap Parent mode on the profile screen. The first time, you create a 4–8 digit PIN. Parent mode has the dashboard, reward deals, activity history, kid profiles, settings, and exports.
- I forgot the parent PIN.
- The PIN is stored only on your device as a cryptographic hash, so it cannot be recovered or reset remotely. Uninstalling and reinstalling the app clears the PIN, but also removes all profiles and progress. Export a backup from parent mode first if you still have access.
- How do I change my kid's grade or daily goal?
- Parent mode → Settings. You can set the grade, how many new questions to introduce per day, and nudge the difficulty gentler or harder.
- Why do questions my kid already got right come back?
- That's the spaced-repetition schedule. A question returns right before it would be forgotten, at longer and longer intervals, until it is mastered. Correct answers push it further out; misses bring it back sooner.
- Can more than one kid use the app?
- Yes. Add profiles from the profile screen. Each kid has their own progress, streak, badges and schedule.
- How do I back up or move progress to a new phone?
- Parent mode → Settings → Export. The backup file can be shared anywhere you like. The app never uploads it.
- How do I delete a kid's data?
- Parent mode → Kids → delete the profile. That permanently removes everything for that child. Uninstalling the app removes everything.
- I think a question has the wrong answer.
- Please email the question text and what you think the answer should be. Every report is checked and fixes ship in the next update.
Report a problem
Email oldfamily@gmail.com with your device model, OS version, and what happened. Screenshots help.
Privacy questions are answered in the privacy policy. The short version: the app collects no data at all.